You've probably been on a project where the mechanical just didn't work out the way it should have. A ceiling that dropped where nobody planned for it. Equipment that ended up somewhere it wasn't supposed to be. A conversation with your client that you weren't looking forward to having.
Nobody did anything wrong. That's just how residential has always worked. Plumbing and HVAC gets figured out along the way — by the trades, on site, under time pressure, after the structure is already in place. There's no standard in residential that says it should be any different. So it usually isn't.
That's the gap Kenny spent ten years watching from the inside.
As a plumbing and heating contractor on custom residential builds, he saw what happened when there was no mechanical plan. And he saw what happened when a commercial engineering firm was involved. Engineered to commercial standards, technically compliant, but completely unbuildable. Neither worked. And either way, someone ended up in a hard conversation with a client who had trusted the process.
There was a better way. And the industry wasn't changing.
So Kenny stepped away from contracting and began INFORM — a studio whose entire purpose is filling that gap. Clear drawings. Coordinated systems. An unbiased opinion on equipment that answers to the building, not to a brand relationship. And someone who stays on the project long after the permit is issued, because that's when the real questions start coming.
When architects hear what INFORM does, something tends to shift in the conversation. They've felt this problem. On real projects, with real clients. They just didn't know this kind of partner existed for residential.
That's exactly why this studio exists. And if you've ever had a project where you wished someone had caught something earlier — we should talk.
